It is well known
that there is a parking problem at the University of Florida. A while back,
some students began the phenomenon of scooters being the primary mode of
transportation to class. This tackled the problem, but also created new ones as
well. This is a problem because tens of thousands of students, facility, and
staff descent on campus everyday looking to park and there is simply not enough
spaces.
This problem
exists for a number of reasons, but I believe the biggest reason is because the
Transportation and Parking Services (TAPS) sells too many parking passes that
exceed actual parking spots that exist, for both scooters and cars. This is a
problem for students, teachers, staff members, and facility that need to get to
campus for their daily routine. This also affects the businesses around campus,
such as restaurants and shops across the street at Mid-town because people will
try and park there when they cannot find a spot on campus. It also affects the
apartment complexes behind midtown and towards downtown because they deal with
people trying to park there as well, when they do not live there, making it
hard for the residents to find spots. People are buying the VERY expensive
parking decals (around $180 a year) to possibly
get a spot, but it is not guaranteed. If you ask anyone who is involved
with campus parking, they will say that it is a huge problem for the
University. I believe an opportunity exists simply because the system does not
work in an adequate way at the moment. Some options would be, only selling the
number of decals that equal to the number of spots, more parking garages, more
parking lots, or different levels of parking decals (Costs) so that the more
expensive decal, the more guaranteed you are a spot.
The first person
I interviewed was a student by the name Jade Caraway. Jade is a senior transfer
the University of Florida and spent her first two years at North Carolina State
University. Jade expressed to me her
experience at NC State and how it compared to Florida. She described how
Florida’s parking system was the first thing she noticed when she transferred
here. She said at NC State decals were a little more expensive, around $250 a
year, yet she never had to worry about not finding a spot. She uses a scooter,
simply because she found out it was impossible to drive anywhere close to her
classes in her car. She had to invest in a scooter (~$2,000) and had to buy a
decal on top of that. She experiences this issue everyday when she goes to
class because she had to roam around for a scooter spot for about 10 minutes.
She also has found that people move her scooter out of the painted lines and
steal her spot, resulting in her having to pay even more for a ticket. She believes that something needs to be done
with this on going issue for the University, because lots of people are upset,
including her. Currently, she addresses this issue by locking her scooter in a
manner where it cannot be moved, as well as leaving 10 minutes earlier than she
would for her class so she can spend that time finding a spot.
The next person I interviewed
as Amanda Lorenz, a graduate student at the University of Florida. She does not
have a scooter and drives her car to class. She spent her time at Florida for
her undergraduate as well, so she was aware of the parking issue. She felt that
since she was a graduate student, and had more options to park with the decal
she qualified for, that parking would be easier. In our interview, she
described how some days are easier for parking than others. Specifically she
noted that earlier in the week there are practically no spots, and later in the
week there are many more. She also described that there are typically more
spots in the morning rather than later at night because of how many graduate
programs take place at night. She said that she knows there is a problem for
parking and feels like they should just build much larger parking garages. She
does not need to go to campus everyday, therefore it does not constantly affect
her on a daily basis. However, she said when she does she makes sure to get
there early in the morning to find a spot.
The last person I Interviewed
was Jolene Henderson, a staff member at the University, along with a resident
on 13th Street across from the business school. She does not drive a
car or scooter to campus, but rather walks. She finds that parking is an issue
at her apartment complex because people try and park there, even if they are
not residents. She said that cars are towed from there every single day because
they are taking up much needed spots that belong to the residents. She
described how she does not really like where she lives because of parking, but
it is convenient that she does not need to drive to campus every, which means
she also does not need to buy a parking decal as well. Jolene
is in her second year working at the University and residing here as well. She
became aware of the parking issue the moment she moved there, more specifically
once classes began. She has combated the issue with walking everywhere she possible
can, such as class, Publix, restaurants, etc. so that she does not need to move
her spot and risk not finding another one. She knows that there is a problem
when it comes to parking, so she chooses to just not move her car unless need
be.
After these interviews I definitely believe there is a
market to fix the parking issues at the University of Florida. However, I have
learned that I feel like undergraduate students are the biggest market I can
target simply because they are the most frustrated, and they are the largest population
affected by this problem. I believe that a parking garage or more expensive
decals for guaranteed spots would be the best opportunity to solve this
problem. I can target the undergraduate population who would buy into the
expensive decals because they can justify it by saying it is a “need”, along
with contracting new garages to the TAPS industry for more spots. I found that
there is a mixture between trade-off and “staying firm” through my interviews. I
found that I could focus in on my targeted group better through my interviews,
but also that the problem/ solution I had was the correct one following my
interviews. Jade gave me the best insight and confirmed my intuition that
undergraduate students are the most affected by parking issues.
Hey Danielle, I enjoyed reading your blog post about how your opportunity belief evolved as you conducted your interviews. After interviewing the three people, your experience seemed to be solidified, and you really showed how you were able to use the information from your interviews to figure out "who" was having the problem, and begin to understand how you can address the opportunity. Thanks for sharing!
ReplyDeleteHi Danielle, I agree you definitely have an opportunity to fix the issue of parking on campus! I like how everyone you interviewed had a different perspective and background. Even though everyone had a different reason and area to be at on campus, they all agree that parking is an issue. I thought it was crazy that people actually move other people's scooters outside of the parking lot just so they can steal the spot. I think you did a great job overall, it was clear to me who had the problem and what exactly the problem is.
ReplyDeleteHey Danielle,
ReplyDeleteI appreciate you providing us with an 'opportunity' to a very common found in UF. Parking is a huge issue that needs to dealt with immediately. I believe your multitude of solutions could provide us with a means to an end. Although, I do believe that some solutions are very costly. I wish you dove into that more or at least warn us about the downfalls of potential costs. Anyways, you provided three great examples on this matter. You really nailed the interview part, asking very detailed-oriented questions.
Hey Danielle, parking is definitely an issue for students on campus and after interviewing your people, it was evident that this opportunity was pretty much solidified. You also offered different types of solutions to the problem which gives people options if they don't like one of the others or if one of the others has a flaw. I agree that it's definitely tough for those students who spend money on a spot but regularly struggle to find a spot. Great job!
ReplyDelete